This is from the book quality managment for organizational excellence 8th edition https://ereader.ch

This is from the book quality managment for organizational excellence 8th edition

https://ereader.chegg.com/#/books/9780133791914/cfi/125!/4/4@0.00:0.00

2.Describe the origins and use of cause-and-effect diagrams. Provide an example of when you might use a cause-and-effect diagram to positively impact quality. (Objective 4.1) 3.Identify some critical purposes for using flowcharts to communicate quality improvements . (Objective 4.1)

4.Explain the roles of information and of creativity in decision making. (Objective 4.3)

5.Read and complete Discussion Assignment 16-2 at the end of chapter 16. Submit your answers to questions 1 through 5 as part of your written assignment. (Objective 4.2) 6.Read and complete the Critical Thinking Activity found at the end of chapter 16 (page 421-422)